Taking Control of Conflict 


Date(s)/Cost

WHEN

TBD

9:00 am - 1:30 pm

WHERE

AWC Reskilling and Technology Center

 

PRICE

$95.00

 

Course Objectives:

  • Identify your preferred strategy for handling conflicts
  • Understand the characteristics and drawbacks of each typical approach to conflict 
  • Recognize the various sources of conflict that most often occurs in the workplace
  • Implement strategies for effectively resolving conflicts that stem from each source
  • Practice behaviors that minimize tension and conflict 
  • Proactively address issues before they escalate into problems